![]() ![]() We were immediately greeted by resort staff who took our luggage to be disinfected there was a hand sanitizing dispenser we were required to use and we also had to step on a disinfectant mat and have our temperature taken before being allowed to enter the resort. Travel time from the airport to the resort entrance was approximately 20-25 minutes the lengthy secondary road we had to take from the main highway to the beachfront resorts in this area wasn’t in the best of shape due to flooding from the water-saturated mangrove sections on either side of the road (Cancun had just experienced several tropical storms and two hurricanes in the months prior to my stay). Very new vehicle and very comfortable ride. I was very pleasantly surprised by a complimentary VIP-upgraded vehicle from USA Transfers which took us from the Cancun airport to the resort–a black Suburban. For my inconvenience I was given a free travel voucher, good for one year, for the same amount of nights with the same amount of travelers in the same room category–this meant my stay at Dreams Natura was free. Since the resort opening was delayed twice, it wasn’t in operation at the time of my booking so I got sent to Now Sapphire for my 4-night stay back in February 2020 (I know I’m a “bit late” on that resort review, but it will eventually get posted). I had originally booked the resort many months prior to its initial opening date when it was known as Now Natura. Part of that explanation I’m sure is COVID-related with less day and nighttime activity/entertainment options and restaurant closures, but since I also had a subsequent Dreams resort stay (Dreams Riviera Cancun), I had a direct comparison from another resort run by the same company with supposedly the same standards–Dreams Natura did not match up on some important amenities (again, more on that later).īut let’s start at the beginning of this vacation adventure. But somehow it missed the “vacation mark” as a resort to which I’d like to return. Overall, this resort is beautifully constructed and decorated, easy to navigate for the most part (well, not in the dark but more on that later), and offers water fun for all ages, a Rollglider (I didn’t know what that was either but again, more on that later), and one of the best looking and comprehensive spas I’ve ever seen. ![]() Want to let your older kids enjoy the nearby water slides/lazy river while you enjoy a drink at the adults-only swim-up pool and bar? Come to Dreams Natura. Want to enjoy multiple beachfront pools depending on your mood and activity level? Come to Dreams Natura. ![]() Want to spend time on innovative spa experiences? Come to Dreams Natura. I really wanted to like Dreams Natura–and parts of it I certainly did. Resort welcome sign looks drab during daylight but very colorful during the evening ![]()
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